The New York Times best-selling team leadership handbook for modern executives, managers, and organizationsAfter her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways that no one ever had before.For twenty years, The Five Dysfunctions of a Team has been engaging audiences with a page-turning, realistic fable that follows the travails of Kathryn Petersen, DecisionTech’s CEO, as she faces the ultimate leadership crisis. She must unite a team in such disarray that it threatens to derail the entire company.Equal parts leadership fable and business handbook, this definitive source on teamwork by Patrick Lencioni reveals the five behavioral tendencies that go to the heart of why even the best teams struggle. He offers a powerful model and step-by-step guide for overcoming those dysfunctions and getting every one rowing in the same direction.Today, the lessons in The Five Dysfunctions of a Team are more relevant than ever. This special anniversary edition celebrates one of the best-selling business books of all time with a new foreword from the author that reflects on its legacy and lessons. Read more

In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. Building a cohesive team is not complicated, declares Lencioni. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The scenarios are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. At the end of the story, the main points are summarized, and clearly expressed suggestions and exercises are offered to help bring about change. Concise and easy to follow, this program is recommended for anyone who is a member of a team that needs improvement.The Five Dysfunctions of a Team is also available in print from Wiley. Read more

#1 New York Times bestselling author Admiral McRaven tells stories from his life and career that illustrate the principles of effective leadership during times of crisis. Throughout his 40-year career, Admiral McRaven has experienced every manner of calamity imaginable. From managing failed hostage rescues to responding to student unrest, McRaven has learned how to successfully navigate crises—those moments that push the limits of your experience and challenge your confidence, when leadership skills alone may not be enough.Conquering Crisis provides a new set of tools for facing these stressful moments with poise. It breaks crises down into five phases assess, report, contain, shape, and manage—and provides concrete steps to come out the other side stronger. With incredible personal stories, thought-provoking parables, and memorable lessons, Admiral McRaven sheds light on the ways we can rise to the occasion in times of crisis and act as leaders, no matter the situation.   Read more

The number one international best seller!A timeless business classic, Who Moved My Cheese? uses a simple parable to reveal profound truths about dealing with change so that you can enjoy less stress and more success in your work and in your life.It would be all so easy if you had a map to the Maze. If the same old routines worked. If they'd just stop moving "The Cheese." But things keep changing...Most people are fearful of change, both personal and professional, because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson, the co-author of the multimillion best seller The One Minute Manager, uses a deceptively simple story to show that when it comes to living in a rapidly changing world, what matters most is your attitude. Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life. Read more

Important Note: Some dust jackets may appear rose-tinted due to a printing issue. In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player.In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling. Read more

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen. Read more

New York Times best-selling author Patrick Lencioni unveils a truly groundbreaking new model that will change the way we think about work and teams forever. The 6 Types of Working Genius is the fastest way to help people identify the type of work that brings them joy and energy, and avoid work that leads to frustration and burnout.Beyond the personal discovery and instant relief that Working Genius provides, the model also gives teams a remarkably simple and practical framework for tapping into one another’s natural gifts, which increases productivity and reduces unnecessary judgment. In classic Lencioni fashion, Pat brings his model to life in a page-turning fable that is as relatable as it is compelling. He tells the story of Bull Brooks, an entrepreneur, husband, and father who sets out to solve his own frustration at work and stumbles into a new way of thinking that changes the way he sees his work, his team, and even his marriage. What sets this book—and the model behind it—apart from other tools and assessments is the speed at which it can be understood and applied, and the relevance it has to every kind of work in life, from running a company to launching a product to managing a family. In addition to this book, Lencioni and the Table Group have created a 10-minute assessment that helps individuals quickly identify their gifts and apply this model to themselves and their teams. Join the hundreds of thousands of people who have already discovered their Working Genius, and experience the transformation in your work, your team, and your life. Learn more about the Working Genius at WorkingGenius.com. Read more

The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. Read more

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results.Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.Over two decades since first being published, Leadership and Self-Deception continues to help readers discover and overcome the persistent lies that are at the heart of the people-related dysfunction that plagues relationships and hinders organizational results. Told through an engaging story, this book reveals the ways we blind ourselves to our true motivations and unwittingly sabotage our efforts to achieve success and rebuild broken relationships.Completely rewritten throughout, this fourth edition features important updates:A broader cast of characters who resonate with a wide and diverse audienceUpdated stories and examples that help readers immediately apply these timeless concepts to the modern workplaceAn individual study and group discussion guide to facilitate personal and team discoveriesPractical guides to apply the tools on a personal, team, and organization-wide levelExplore the ideas that have helped millions of people and thousands of organizations sustainably transform relationships and results. Read more

***Please contact [email protected] if you purchased your book new and the access code is denied. Based on the #1 New York Times bestseller The 5 Love Languages®(over 12 million copies sold), Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer “Yes!” A bestseller—having sold over 300,000 copies and translated into 16 languages—this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). ***Please contact [email protected] if you purchased your book new and the access code is denied. The assessment identifies a person’s preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers’ primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace. Read more

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.In 101 Tough Conversations to Have with Employees, Falcone covers topics including:substandard performance reviews,progressive disciplinary warnings and termination meetings,FMLA abuse and ADA accomodations,wage and hour challenges,team turnarounds,compensation conflicts, and more.This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people. Read more

MORE THAN 500,000 COPIES SOLD!The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager.Learn to conquer every challenge like a seasoned pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this expert guide has brought newcomers up to speed on the realities of managing people.The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more.The jump from star employee to new manager is bigger than most people realize -- with opportunities to fail at every step. Stumbling your way through isn't an option.In The First-Time Manager, you will learn essential skills including:Leading meetings.Hiring employees.Motivating others.Actively listening.Staying calm under pressure.Overcoming resistance.With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running. Read more

A New York Times, Washington Post, USA Today, and IndieBound bestseller"Brilliant and timely" — Oliver Burkeman~ Do Fewer Things. Work at a Natural Pace. Obsess over Quality. ~ From the New York Times bestselling author of Digital Minimalism and Deep Work, a groundbreaking philosophy for pursuing meaningful accomplishment while avoiding overloadOur current definition of “productivity” is broken. It pushes us to treat busyness as a proxy for useful effort, leading to impossibly lengthy task lists and ceaseless meetings. We’re overwhelmed by all we have to do and on the edge of burnout, left to decide between giving into soul-sapping hustle culture or rejecting ambition altogether. But are these really our only choices?Long before the arrival of pinging inboxes and clogged schedules, history’s most creative and impactful philosophers, scientists, artists, and writers mastered the art of producing valuable work with staying power. In this timely and provocative book, Cal Newport harnesses the wisdom of these traditional knowledge workers to radically transform our modern jobs. Drawing from deep research on the habits and mindsets of a varied cast of storied thinkers – from Galileo and Isaac Newton, to Jane Austen and Georgia O’Keefe – Newport lays out the key principles of “slow productivity,” a more sustainable alternative to the aimless overwhelm that defines our current moment. Combining cultural criticism with systematic pragmatism, Newport deconstructs the absurdities inherent in standard notions of productivity, and then provides step-by-step advice for cultivating a slower, more humane alternative.From the aggressive rethinking of workload management, to introducing seasonal variation, to shifting your performance toward long-term quality, Slow Productivity provides a roadmap for escaping overload and arriving instead at a more timeless approach to pursuing meaningful accomplishment. The world of work is due for a new revolution. Slow productivity is exactly what we need. Read more

It's happened to the best of us. You have a job opening to fill. You interview a range of qualified candidates and hire the best of the bunch - or so you think. You soon realize that the person who seemed like a perfect fit during the interview doesn't have what it takes to do the job. In Who, Geoff Smart and Randy Street, of the management consulting firm ghSmart, combine their experiences training thousands of managers and executives with the most revealing and comprehensive research ever on the subject of how to hire successfully, as well as advice and stories from more than 20 billionaires and 60 CEOs. The result is a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.Hiring is every bit as important an element of successful business as other key principles, such as leadership and strategy. Who should be required listening for anyone in a management position. Read more

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate.Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to• avoid common “voodoo hiring” methods• define the outcomes you seek• generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople• ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate• attract the person you want to hire, by emphasizing the points the candidate cares about mostIn business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success. Read more

"A terrific read for the new generations rising in the workforce—and for their leaders." — Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust and Trust & InspireSTOP SPINNING YOUR WHEELS AND TAKE CONTROL OF YOUR CAREER FUTURE TODAY.Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. In fact it’s difficult and often seems impossible. But, it doesn’t have to be that way. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life.This workplace manual lays out the truth behind the lies that are fueling the most common career frustrations, including:The truth about pay. Hard work doesn’t always lead to more money. Learn how to leverage your position to maximize your salary.The truth about promotions. If you want to be considered for a better job title with better pay, you need to be better than your job description. Understand how to build the skills you need to be considered for a promotion.The truth about loyalty. Companies are not designed to return the loyalty you give them. Stop waiting for the praise you’ve earned and start focusing on your future.The truth about burnout. Work/life balance doesn’t have to mean taking a step back. Learn to work with your brain and not against it.The truth about office politics and power. You may hate office politics, but they are in every company in every industry. Learn to use the political landscape of your workplace to your advantage. Master these unspoken truths for greater recognition, increased opportunities for pay and promotions, and to provide a path to greater influence and power. The truth can indeed set you free. Read more

How to Manage Work Relationships in a Constructive Way that Leads to Success.Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as:325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases.30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each.Nonverbal communication actions to back up your words.Sample dialogues that demonstrate how phrasing improves interactions.A five-step process for moving from conflict to resolution."Why This Works" sections that provide detailed explanations.Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone. Read more

The definitive book on workplace accountability by the New York Times bestselling authors of How Did That Happen? Since it was originally published in 1994, The Oz Principle has sold nearly 600,000 copies and become the worldwide bible on accountability. Through its practical and invaluable advice, thousands of companies have learned just how vital personal and organizational accountability is for a company to achieve and maintain its best results. At the core of the authors' message is the idea that when people take personal ownership of their organization's goals and accept responsibility for their own performance, they become more invested and work at a higher level to ensure not only their own success, but everyone's. Now more than ever, The Oz Principle is vital to anyone charged with obtaining results. It is a must have, must read, and must apply classic business book. Read more

Advance your HR career and develop vital business management knowledge with this stress-free approach to passing your SHRM-CP exam!Are you a high-flying HR professional who wants to advance your career and stay up-to-date with the latest industry trends?Are you searching for a practical study guide to help you earn your SHRM-CP qualification while juggling your demanding schedule?Featuring a comprehensive and structured study plan designed to help aspiring and established HR professionals obtain their SHRM-CP certification, this essential exam prep provides crucial content overview, practice questions, and real-life case studies that will help readers tackle their SHRM-CP exam.With a proven approach that reflects the latest trends and standards in the field, and broken down into easy-to-use sections for rapid learning and memorization this book allows readers to create a personalized study plan that fits their demanding work-life balance.Elite test-taking strategies will help you manage anxiety and boost your confidence, and mock exams will give you a deep familiarity with the SHRM-CP layout and question types.Inside this up-to-date study guide for the SHRM-CP exam, you will:Develop Comprehensive Knowledge of Vital Exam Topics, Including People Management, Organizational Effectiveness, & Workplace StrategiesMaster The SHRM-CP Exam With Hundreds of Practice Questions, Mock Exams, & Real-World ScenariosStrengthen Your Understanding & Fill Gaps In Your Knowledge With Reliable Study Materials That Cover The Depth & Breadth of The Exam SyllabusFit Studying Into Your Busy Schedule With a Structured & Guided Approach To Learning, Saving Time & Maintaining Your MotivationManage Test-Related Anxiety & Build Your Confidence As You Learn and Tackle Various Question Types & Apply Theoretical Knowledge To Simulated Business ScenariosBONUS - Weekly HR Certification Test Simulations: Receive exclusive access to new exam simulations every weekAnd So Much More….Imagine if you could open new doorways for professional advancement and stay at the cutting-edge forefront of your field. SHRM-CP Exam Prep 2025-2026 provides you with a complete resource for seamlessly navigating this challenging exam and obtaining your desired scoreReady to discover a proven pathway for passing your SHRM-CP exam? Scroll up and click the “Buy Now” button today! Read more

What happens when the “know-how” that once defined expertise migrates from humans to AI tools? How do organizations reorganize when machines take over not just tasks but entire workflows? And most importantly, how does this reshaping of knowledge work change the products we use and the industries that have evolved around their production?In today’s economy, value is no longer driven by materials but by knowledge - design, R&D, and innovation power everything from mining to pharmaceuticals to consumer products. Now, with artificial intelligence, we have a range of technologies that don’t just support knowledge work - they perform it.RESHUFFLE delivers a bold and incisive exploration of how AI is upending the knowledge economy, reshaping not just work but the very foundations of power and control. It unpacks the four key tensions driving this transformation: between workers and their software tools, the providers of these tools and the firms that buy them, the businesses consolidating power and the industries they disrupt, and between empowered individuals and entrenched incumbents.Blending compelling examples, historical parallels, and bold insights, RESHUFFLE equips readers to navigate the many opportunities and challenges that AI introduces while reshaping the knowledge economy. This book is your guide to understanding who wins - and who gets left behind - when AI restacks the deck. Read more